Privacy notice

Who is responsible

The controller is the operator of carroms.net, postal address available on request. Contact: contact@carroms.net.

Each event is run by an organizer, such as a club or federation, who enters the players and their results under our terms. Before entering you, the organizer must tell you that taking part publishes your name, club, country, results and rating, and point you to this notice. You can contact the organizer or us.

What we handle

• Players: name, nickname, sex, nationality, club or federation, photo, date of birth, email and phone if entered, a WhatsApp opt-in if recorded, language, results, board scores, ratings, achievements, and when and by whom it was recorded that you were told the entry terms, or that your record was anonymised.
• Account holders: email, name, password (stored hashed by our sign-in provider), language, time zone, roles, last sign-in, records you own, follows, notification settings and push subscriptions. Anyone can read, through the site's public data interface, an account's name, the players, clubs, championships, tournaments and ratings it owns and the clubs it manages, but nothing else about it.
• Visitors: pages viewed, counted without cookies and without the secret part of scoring links; the IP address and browser details every request carries, which our hosting and database providers (Vercel and Supabase) record in their request logs, and in their sign-in logs when you sign in; what you send through the feedback form, together with the page you were on, the page you came from, the player you picked on the home page and technical details of your device; settings kept only in your browser.
• Scorers using a table's QR label: the scores entered and when. No account is needed.
• Clubs and federations: the name, emblem, website and contact email their managers enter are published on the club's page and in exports.

Your name in published results

Taking part in an event on this site means that your name, club, country, results and rating are published: on its pages, in its printouts and exports, and through its public data interface. No player's name is hidden. This is a condition of entry: a player who does not accept it cannot be entered.

Your email, phone number, date of birth, WhatsApp choice and language are never published.

A photo is published only if you agree to it: the organizer who adds it must have your agreement and be able to show it. It is not a condition of entry, and you can have it removed at any time.

You can object to the publication of your name at any time, on grounds relating to your particular situation, for example a risk to your safety: ask the organizer of your event, or us as set out under Your rights. Unless we can demonstrate compelling legitimate grounds for publishing it that override your interests, rights and freedoms, your record is then anonymised: your name is replaced in the database itself by a random pseudonym, such as "X3fa9c21 P07be4d5", that is not calculated from it. Who did it and when is recorded.

Anonymising also removes your nickname, contact details and photo, and cannot be undone. Your results stay in the sporting record under the pseudonym, so people who know which events you played in may still recognise them. Copies made earlier are not changed: a page or printout the site cached can still show your name for up to about an hour, our encrypted backups keep the old record for up to 14 days, and copies that others downloaded or printed before are beyond our reach.

Tournament, championship and club pages may appear in search engines; pages about one player are marked not to be indexed.

Why, and on what legal basis

• Running events and publishing results, standings and ratings with the players' names, clubs and countries: our and the organizers' legitimate interest in organizing and reporting sport (GDPR Art. 6(1)(f)). This does not rest on your consent. Separately, publication is a condition of entering an event, as described above, and you may object to it at any time.
• Photos: your consent (Art. 6(1)(a)), given to the organizer who adds the photo, which you can withdraw at any time by asking the organizer or us to remove it.
• Accounts: to provide the service you signed up for (Art. 6(1)(b)).
• Notifications: your consent, which you can withdraw in Settings (Art. 6(1)(a)).
• Security, error reports and cookie-free visitor statistics: legitimate interest in a safe, working service.
• Feedback: to answer it and improve the app (legitimate interest).

Ratings are calculated automatically from results. They have no legal or similarly significant effect on you.

Who helps us

We do not sell personal data. These providers process it for us:

• Supabase — database, sign-in and file storage (Singapore).
• Vercel — runs the site's server functions (Singapore), delivers its pages and counts visits without cookies.
• Your browser's push service, for example Google, Mozilla or Apple — delivers notifications you switched on.
• Our email provider — sends sign-in and password emails.
• Sentry — error reports from the app, with tokens, cookies and emails removed (Frankfurt, Germany).
• GitHub — runs our nightly database backup and its restore check, and keeps the encrypted backups for 14 days.
• PayPal — only if you choose to donate, under PayPal's own terms.

Fonts and flags are served from this site; your browser does not contact anyone else for them.

Data outside your country

Some providers are based in other countries. Where data leaves your region it is protected by the providers' contractual safeguards. The safeguards are the European Commission's standard contractual clauses; providers certified under the EU–US Data Privacy Framework may rely on it instead. A copy of the clauses is available from us on request.

How long we keep it

• Results and the player records they need: kept as the sporting record. Anonymising a record replaces its name and keeps its results.
• Email, phone and date of birth: until the organizer or we remove them on request, or the record is anonymised.
• Accounts: until you delete yours in Settings.
• Feedback: 12 months.
• In-app notifications: 90 days.
• Push subscriptions: 24 months after you switch them on, or until your browser cancels them.
• Records of score changes: deleted once they are 13 months old and their event has closed.
• Our encrypted database backups are kept for 14 days, so data deleted here is gone from them within 14 days. Our providers' own backups and logs: Supabase keeps its backups of the database and its logs for at most 7 days, so data deleted here is gone from them within 7 days; Vercel keeps the server's request logs for at most a day; Sentry keeps error reports for at most 90 days and deletes its backups of them 90 days after they are made.

Your rights

You can ask for a copy of your data, have it corrected, restrict its use, receive your account data in a portable form, and withdraw any consent you gave, such as for your photo or for notifications. You can object to the publication of your name and ask for your data to be erased: for a player, both are carried out by anonymising the record, as described above, because results stay in the sporting record. You can complain to a data protection authority, for example the authority of the EU or EEA country where you live, work or believe your rights were infringed (GDPR Art. 77) or, in India, the Data Protection Board of India once it accepts complaints.

Ask the organizer of your event or write to contact@carroms.net; we answer within one month. Account holders can rename or delete their account in Settings. A players manager or an administrator corrects a player, removes a photo or anonymises the record on the player's edit page.

Cookies and browser storage

Only what the site needs: a sign-in cookie, a language cookie, and browser storage for your theme, sidebar, display preferences such as filters, tabs and sort order, the player you picked and your notification subscription. A phone scoring a table keeps the boards it has entered until they are saved, for at most 48 hours, and the site keeps a copy of its offline page. No advertising or tracking cookies.

Junior players

A date of birth is used only to place players in age categories and is never published. [to be completed by the operator]

Changes

Changes are published here with a new version and date.